Head of Flight Ancillaries (f/m/d)

Description

The position is part of the Global Flight Marketplace and performs both a group function (idF. central function) and a local responsibility for the source markets of the Central Region (idF. local function). The position includes product management leadership for flight ancillaries. In the local function it includes the product management for flight ancillaries for all contingent and non-contingent flights as well as flight related ancillaries which include e.g. Rail&Fly and the Flex fare. Globally, the responsibility lies in the provision and continuous optimization of flight and flight-related ancillaries from dynamic sources. The local and global responsibility defines flight and flight-related ancillaries, is responsible for the results and ensures end-to-end functionality.

TO THE POSITION

• Leading, motivating, evaluating and developing the employees in the area of responsibility and ensuring an efficient structure and process organization. Managing the performance of each employee through transparency on goals and expectations, motivation, performance appraisal, personnel development based on this and regular feedback. Application of the TUI Leadership Model
• Further development, continuous optimization and result-optimized management of the global ancillary portfolio for dynamically related flights in coordination with all relevant departments and interfaces (e.g. Markets, IT, Product, Sales, Purchasing, Selling Platforms). In particular, coordination with the Flight Ancillary Service (TFA) and Ancillary related services (TFA, NSK, Aircruiser, etc.) business product owner leadership is required. Ensuring the E2E functionalities
• Responsibility of Rail&Fly contract for mandatory and optional tickets for the group. Negotiation management, partner management and interface management (e.g. TUI Cruises, GeBeCo etc). The touristic product rail has to be closely coordinated with the head of product management flight. Ensuring the E2E functionalities
• Market observation and derivation or generation of ideas on ancillary potentials in the areas of flight, product and other tourism business (global and local) as well as the development of feasibility and implementation proposals of ancillary potentials. Contract responsibility and partner management for partner contracts.
• Monitoring and reporting of Ancillary measures as well as preparation of 3YP, roadmaps and monthly result forecast in coordination with the line manager. Coordination with the Centrall Markets Ancillary Team on Ancillaries related projects. Transfer of know-how on ancillary potentials to the line managers.

TO YOU

• Completed studies in economics (business administration) or comparable training
• International work experience
• System knowledge: MS Office 365, Spotfire, SAP, Jira, Confluence, Miro
• Business fluent English skills
• Sound and advanced agile project management skills and working practices are an absolute prerequisite. This coupled with experience in managing projects and IT projects.
• Willingness and ability to tackle new topics and expand existing thought patterns in the company, as well as the ability to model and implement modern ways of working
• Quick comprehension and the ability to penetrate and structure
• complex issues and processes
• An eye for the functioning of business models and a feeling for trends, market and
• Competitive changes in the German and European tourism and aviation market
• Strong results orientation, problem solving skills and initiative as well as strong analytical and conceptual skills and a very good understanding of numbers required
• Convincing communication and presentation skills as well as strong abstraction and communication skills
• Independent and structured way of working combined with a high degree of quality awareness, flexibility and reliability
• Confident appearance and assertiveness combined with a strong team orientation and social skills

OUR OFFER

• Working in the largest global tourism group: We stand for intercultural cooperation and offer the opportunity to work in international projects and teams
• Mobile working and flexible working hours: We believe that work is something you do, not where you go. Our offer: newWork@TUI (hybrid working) & TUI Workwide (working from abroad)
• Development and career opportunities: We promote the potential of our employees with versatile (digital) training opportunities and international career opportunities.
• Personal benefits: We offer attractive remuneration, generous travel benefits, extensive health & wellbeing offers and much more.
• Your uniqueness can be our inspiration for the future of travel. If you want to learn more about what Diversity & Inclusion means to us, just visit our Learning Lounge.